Warranty


UNISEG Product Warranty
UNISEG Products Pty Ltd (“UNISEG”) guarantees to the original purchaser of its rotationally molded pallet that its pallets will be free of defects in materials and workmanship for a period of one year from the date of invoice. Such warranty does not cover any associated hardware including closure hardware, handles, drainage plug, document holder, rifle bolt and fasteners, which UNISEG warrants against defects in materials and workmanship for a period of 90 days from the invoice date.

 
TO THE EXTENT PERMITTED BY LAW: (A) THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE; AND (B) ALL OTHER IMPLIED WARRANTIES AND ANY LIABILITY NOT BASED UPON CONTRACT ARE HEREBY DISCLAIMED AND EXCLUDED.

 

TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL UNISEG BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR SPECIAL DAMAGES, REGARDLESS OF WHETHER A CLAIM FOR SUCH DAMAGES IS BASED ON WARRANTY, CONTRACT, NEGLIGENCE OR OTHERWISE. To the extent permitted by law: UNISEG’s liability is limited to the case and not its contents and in no event shall UNISEG’s liability to the purchaser for damages hereunder exceed the purchase price of the containers in respect of which damages are claimed.

 
With valid dated proof of purchase, UNISEG will either repair or replace any defective part or container, at our sole option. TO THE EXTENT PERMITTED BY LAW, THE REMEDIES HEREBY PROVIDED SHALL BE THE EXCLUSIVE AND SOLE REMEDY OF THE PURCHASER. Any repaired or replacement part or container is covered only for the unexpired portion of the warranty on the original product purchased.

 

To make a warranty claim, the purchaser must contact UNISEG Products Pty Ltd at 81 Daleford Way, Southern River WA 6110, or sales@unisegproducts.com, or by calling +61 8 9468 7000. Any warranty claims shall be made by the purchaser as soon as practicable and in no event more than twelve months from the date of purchase. The purchaser must provide valid dated proof of purchase and obtain a return authorization number from UNISEG Customer Service prior to returning any pallet, and is responsible for paying for all warranty freight costs. If UNISEG determines that any returned pallet is not defective, within the terms of this warranty, the purchaser shall pay UNISEG all costs of handling, return freight and repairs at UNISEG’s prevailing rates.

 
All warranty claims of any nature are barred if the pallet has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident.

 
In Australia: The benefits provided to you under this warranty are in addition to your rights and remedies as a consumer under the Competition and Consumer Act 2010 (Cth). Nothing in this warranty limits the rights or obligations of a party under provisions of the Competition and Consumer Act 2010 (Cth) in relation to the supply to consumers of goods which cannot be limited, modified or excluded. If applicable, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

 
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you are not a consumer under the Competition and Consumer Act 2010 (Cth), then your rights may be limited.

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